Dear Lorraine Tan,

Thanks for your feedback and we are sorry to hear about your disappointment with the product. We hope that your product can be fixed at the soonest. We thank you again for your purchase and hope to serve you again soon.

TBM

Dear Huey Sze Chan,
Thanks for your review, we are glad that you are satisfied with the Kenwood Citrus Juicer. We thank you again and hope to serve you again soon.

TBM

Dear Helen,

Thanks for your rating, we are glad that you are happy with the purchase experience. We thank you again for your purchase and hope to serve you again soon.

TBM