Axtra Protect Claims Form
BEFORE MAKING A CLAIM
To prevent unnecessary claims, it's best to perform some basic troubleshooting before we start.
- Check the power plug. Is it plugged-in correctly?
- Check the batteries, have they run flat?
- Check the Troubleshoot section of the user manual. Is there a way to resolve the issue?
- Check for any reset buttons and test to see if the problem can be resolved.
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MAKE A CLAIM
Please prepare your purchase documents to complete the claim form. If you do not have the required documents, kindly contact the TBM outlet that you have purchased from.